All comparisonsMyCBA vs UnionWare
MyCBA vs UnionWare: The Modern Alternative for Locals That Want Stewards and Members in the System
UnionWare is a 30-year-old administrative system built for International HQ dues processing. MyCBA is the modern operating system for the rest of the local — stewards, grievances, contracts, and members.
Bottom line
Use UnionWare if you need a database of record at the International level. Choose MyCBA if you need software that stewards and members will actually open every week.
Feature-by-feature
| Feature | MyCBA | UnionWare |
|---|---|---|
| Target user | Stewards, organizers, members | International HQ admin staff |
| Setup time | Self-serve, < 1 hour | Multi-month implementation contract |
| Entry price | $149 / month | 5–6 figure annual contract |
| Free trial | 7-day, no credit card | No public trial |
| AI contract Q&A | Built-in (MyCBA Engine) | Not available |
| Grievance workflow | Filing → step → arbitration, deadline-aware | Add-on module, limited |
| Steward portal | First-class portal | Not the primary use case |
| Member portal | Full self-service portal | Limited member access |
| Mobile-first | Designed for phone use on the shop floor | Desktop-era UI |
| Inbound email capture | Management replies land on the grievance automatically | Manual |
| Multi-language UI | English / Español / Kreyòl Ayisyen | English only |
| Multi-bargaining-unit | Built-in workspace model | Custom configuration |
| Audit log + SOC-grade tenancy | Every action logged, hard tenant isolation | Available |
What to know
- —UnionWare bills itself as "association management software" — it was designed for dues, member records, and event registration, with grievance and steward tools bolted on later.
- —MyCBA was designed grievance-first by a 20-year steward. Every flow assumes the user is a chief steward or rank-and-file member, not an HQ administrator.
- —If your local is small enough that "the steward" and "the IT department" are the same person, UnionWare is the wrong fit — implementation alone outweighs the value.
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